Frequently Asked Questions

Results vary for each person and are subject to the type of metabolism, hydration, physical activity and discipline you have with food. In general, a person who methodically follows our advice usually loses up to 300g of fat per week. This is up to 1.2kg of fat per month. For better results, we recommend adding our services to your plan: Online Consultation, Home Weight Control and Home Biochemical Analysis.

Our plans are designed for different audiences: pregnant women, athletes, those who want to improve their health, vegans, and those who want to lose weight. In each product, you will find a “Nutritional Value” tab that details the composition of the diet. We recommend that you sign up for a plan and then, after purchasing, tell your Advisor your questions, so they can assign you the best plan for you. Remember that migrating between plans is free of charge.

Every day we prepare Peruvian, international and pastry recipes. We serve popular and tasty dishes that we have adapted over the years to maintain their flavor with more natural ingredients. For example, we use whole grain rice, pasta and breads, potatoes and sweet potatoes with skin, lactose-free or vegetable milk and, except for our ketogenic diet, all our plans are low in fat.

We serve famous recipes with cooking techniques that make them healthier. Often these techniques require reducing the % of fat, sugar or salt compared to the original preparation. If you are used to consuming foods high in fat, sugar or salt, we ask that you be patient while your palate re-educates itself to consume more balanced foods. If any preparation or ingredient is not to your liking, let us know, you can register up to 3 foods that you do not wish to receive for free.

Our plans are designed to ensure that you receive the amount of calories your body needs to reach your goal. Our chefs will make a great effort to ensure that your portion is generous, complying with the calorie budget you have available. Keep in mind that eating healthier means eating differently than usual for some people. If this is the case for you, you may go through an adaptation period, until your mind adjusts to the new portions. If you are already on a plan and you feel like you are going hungry, let your advisor know, we can adjust your portions.

Of course, at getUP! we have 7 different types of diets. We can reassign you to any other regimen based on your goals, preferences and interests. Switching between plans is free, you will only have to pay if there is a difference in price with your original plan. We recommend adding Online Consultations to your plan so our nutritionist can further customize your meals.

To ensure the quality of your food, you will receive it cold. Remember that heat stimulates the proliferation of bacteria in food. It is important that when you receive it, you keep it refrigerated until you are ready to eat it. With the exception of salads, most foods can be kept refrigerated for more than 48 hours.

We serve food in eco-friendly cardboard containers with vegetable-based plastic lids. When we send creams or soups, we do so in plastic containers because they are more airtight. All the containers we use are microwave-safe. Just make sure to remove the lid before heating them.

You will receive all your meals for the day in one delivery. We deliver from Monday to Friday (except holidays), you can choose between two shifts from 6 to 9am or from 9am to 12pm. You can check more details in the “Delivery and Returns” tab on this page.

Yes. You can suspend the plan as many days as you want. We allow up to 2 months of plan freezing. Let us know from Monday to Friday until 3pm via WhatsApp or at www.migetup.com